Terms of Use

  1. Introduction
    Creatifwood.com web-site (hereinafter referred to as the “Site”) is presented by the company STE ETR HARMANDI LTD (hereinafter referred to as the “Seller”) with its registered office located at 14 B Impasse des Genêts, SAINT-AGATHO, 22200, France.

By using the Site, you agree to abide these Terms of Use (hereinafter referred to as the “Terms”) without any limitations or reservation.

Seller reserves the right to change (amend, modify or revise) these Terms at any time. The respective changes shall take effect automatically upon posting on the Site’s page and shall apply to all users who use the Site hereafter. For the avoidance of misunderstandings, Seller asks users to review the Terms before each use of the Site.

Seller makes every effort to check the information before posting on the Site. This notwithstanding, Seller cannot guarantee the accuracy and completeness of such information and does not bear any responsibility for errors in the materials contained on the Site. The statements posted on the Site are of a long-term nature. These statements are made based on the latest available information and genuine belief that both the information based on which such statements are made and the statements themselves are correct. Sometimes the results achieved by Seller may substantially differ from long-term statements due to the influence of market and economic factors that, in most cases, are beyond Seller’ control.

Seller has no intention for constant reviewing and correcting its long-term statements posted on the Site. At the same time, Seller reserves the right to modify or delete any of its statements, including long-term ones.
Unless the contrary is explicitly specified, no statements posted on the Site shall be construed as a promise and/or a warranty.

  1. Copyright-protected materials posted on the Site
    The Site contains materials (photo images, audiovisual as well as graphic works and text) protected by copyright laws. Copying, reproduction, posting, distribution, adaptation and translation of these materials in the media (including online platforms), as well as on other websites will be considered as an infringement of Seller’ copyright.

Аny copying, reproduction, posting, distribution, adaptation and translation of the materials posted on the Site, except for the materials that Seller provides to the media or distributes as part of press releases, is permitted only with Seller’ prior written consent.

III. Trademarks, product names and industrial designs
The rights to the trademarks, product names and industrial designs for the products displayed on the Site are owned by Seller. Any use of the trademarks, product names and industrial designs posted on the Site without Seller’ prior written consent is prohibited and is regarded as a violation of intellectual property rights and/or as being contrary to unfair competition laws.

  1. Disclaimer for Third Parties’ Websites Content
    The Site contains hyperlinks to the websites developed and maintained by third parties. Seller is unaware of the content of such websites. Seller only facilitates access to third parties’ websites and assumes no responsibility for the materials such websites contain.

Seller hyperlinks to third parties’ sites solely to facilitate the search for such websites for users of the Site. The representations and warranties contained on the hyperlinked websites are not and cannot be construed as statements and warranties provided by Seller. Seller explicitly disclaims any connection to any content presented on any third party’s websites hyperlinked on the Site. In particular, Seller bears no responsibility for any violations of applicable law or third parties’ rights that occur on such websites.

Seller does not bear any responsibility for any infringement of intellectual property rights, personality rights and rights to personal data that may occur on the websites hyperlinked to on the Site.

In case of purchase of goods via the websites hyperlinked on the Site, the corresponding contract or agreement is concluded between the user and the owner of the respective site or person who offers to enter into such contract or agreement. Under no circumstances, such contract or agreement shall be regarded as concluded with or solicited by Seller. Please review the terms of use of the relevant third party’s website when using the hyperlink found on this Site.

Owners of the website that may be accessed through hyperlinks provided on the Site are solely responsible for the content of their sites, as well as for the sale of any goods offered on their websites, compliance with the terms of such sale, processing and performance of any orders.

This disclaimer applies to all hyperlinks contained on the Site and to all materials contained on the websites that users access via such hyperlinks.

  1. Newsletter and messages
    A user may subscribe to Seller’ newsletter by specifying in the specially designated box his/her e-mail address and clicking on the corresponding icon. Seller does not have the technical capability to verify that the email address specified by the subscribing user belongs to such user. Seller assumes no responsibility for any consequences arising from the use of newsletter subscription option offered on the Site. Seller enables each subscriber to unsubscribe by clicking on the hyperlink contained in a newsletter.
  2. Accounts
    Seller provides each user with the possibility to create an account on the Site by entering his/her email address, password and other required information. While creating an account, the user must provide his/her complete and accurate details and update such details in a timely manner during the use of the account. By creating an account, the user confirms that he/she has reached the majority age according to the applicable law.

The user is personally responsible for keeping his/her login and password confidential. Seller bears no responsibility for the correctness of the user’s details, the consequences of late updating of such details by the user and the consequences of third party’s access to the user’s account.

VII. Prices

The prices of the products are exclusive of delivery costs (shipping, packaging and making of the parcel according to the amounts in force). The amount of the delivery costs will be specified on the order form before validation of the order.
If one or more taxes or contributions, in particular environmental, were to be created or modified, up or down, this change may be passed on to the selling price of the Products present on the Website and on the various sales media.
However, the price cannot be changed once the client’s order has been validated.

VIII. Order

The Client places his order online.

The Client has the choice between creating an account on the seller’s site or ordering as a “Guest”, which avoids the creation of an account (in this case, the Client receives all the useful information on the email address which he has chosen).

The data recorded by the Seller when placing the order constitutes proof of transactions between the seller and the Client.

In certain cases, in particular non-payment, incorrect address or other problem on the client’s account, the seller reserves the right to block the client’s order until the problem is resolved.

Once the basket has been validated, the client must accept the General Conditions, choose the address and the delivery method, and finally validate the payment method, this last step formalizing the sales contract between the seller and the client.

The seller will acknowledge receipt of the order upon validation by sending an email.

IX. Payment terms

The Client can pay for his purchases either with PayPal or with SystemPay. By choosing payment via PayPal, the Client can pay without having to create an account or otherwise he will be automatically directed to his PayPal account. Once the PayPal payment has been validated, the Client will be able to complete their order on the Website.

Secure payment

Payment secured by debit card :

Banque Populaire Atlantique secures your purchases on the Internet by credit card with the 3D-Secure device. The principle is simple: at the time of payment, you enter the usual payment information on the pages bearing the logos Verified by Visa or MasterCard SecureCode and PCI DSS ( Payment Card Industry Data Security Standard ). The latter is a data security standard for major payment card groups such as Visa, MasterCard, American Express, Discover and JCB.


Use PayPal as a payment method to pay for a purchase. If you do not receive your item, or it does not match the seller’s description (other color, broken item, etc.), PayPal can refund you. This protection is free and valid in France and abroad (see conditions).

X. Legal guarantee

The products are subject to the following legal warranty conditions: In terms of compliance: with the provisions of Articles L. 211-4, L. 211-5 and L. 211-12 of the Consumer Code, provisions which only apply to persons physical consumers, non-professionals.
In terms of hidden defects: the provisions of Article 1641 of the Civil Code and Article 1648 paragraph 1 of the Civil Code.

XI. Commercial guarantee

The Products are guaranteed against any defect arising from a defect in material, manufacture or design. In the unfortunate case tha order has arrived damaged, the Client should send a query along with photographic evidence within 3 days of receiving the order through the Seller`s contact form. We will aim to resolve the issue as soon as possible, with a suitable solution. Our warranty is excluded in the event of defects caused by:
– negligence, overload or misuse of the product
– perforation of the product linked to an external object or element
– any use of the product outside the scope for which it was designed.


XII. Returns of products

If, despite all the efforts of the Seller to satisfy the Client, the Client was not satisfied with his purchase, in accordance with article L.121-20 of the consumer code, the Client has a period of fourteen (14) days from the day after he takes possession of the goods to return the Product(s) ordered for an exchange or a refund. Return costs are the responsibility of the Client.
This right of withdrawal cannot be used if the Product(s) have clearly been used. Any damaged and/or opened product will remain the responsibility of the Client and will not be returned or exchanged.
The Seller undertakes to reimburse to the Client who has exercised his right of withdrawal the sums paid as soon as possible and at the latest within fourteen (14) days following the exercise of the right of withdrawal.
In the event of a defect observed on the product upon receipt, the Client must contact customer service within a maximum period of 14 days following the date of receipt of the package and provide photos of the damage observed. An exchange will then be offered or a refund if applicable.
The Client must contact the Seller before returning the Products. The Products must be returned in their original packaging to the address provided by the Seller.

Return address

Full Workshop / Seller Ltd
232 bis rue de la lys
59250 Halluin

The Client must highlight his order number and name for faster processing.
The return for an exchange of a defective product will be the responsibility of the Seller provided that the product is returned within 14 days of the date of receipt of the goods. Beyond 14 days the product will not be taken back or exchanged.
The Client must advance the return costs, once the product has been returned and the defect has been noted by STE ETR HARMANDI LTD, the return costs will be reimbursed by the Seller provided that the fourteen-day period has been respected. The Customer must send a photo of the return form or an invoice to be reimbursed.


XIIІ. Payment systems
While making payments on the Site, the user can choose one of the supported payment systems. When using a payment system, the user can be automatically redirected to other websites for processing of payment.

Payments are processed and made via and according to the rules of the payment system selected by the user. The above includes the timing of the transaction, its terms, procedure, currency conversion rate, processing and storing of payment credentials etc.

XIV. Limitation of liability
Any liability of Seller for damages resulting from your use of the Site, regardless of the legal basis, including but not limited to civil tort, is limited to direct damages that are a direct consequence of Seller’ intent or gross negligence.

To the extent that there is a basis for a statutory liability, the total amount of any claim for damages shall be limited to the foreseeable damages.

The provisions above are without prejudice to Seller’ liability envisioned by the legislative provisions on liability for defective products or liability arising from the warrantees provided by Seller. The aforementioned limitations of liability also do not apply in the case of harm to life and health or personal injury.

Seller makes considerable efforts to protect the Site from viruses, trojans, malware or other code of contaminating or destructive properties, however, Seller cannot guarantee their complete absence. In this regard, Seller encourages users to take precautions and protect their computers before downloading documents and data from the Site.

Seller does not guarantee the absence of errors or malfunctions in the operation of the Site and assumes no responsibility for any consequences resulting therefrom.

Seller shall also not be liable in other cases explicitly specified in these Terms.

XV. Seller’ Products
Products presented on this Site are created by Seller.

XVI. Other provisions
These Terms are governed by and shall be construed in accordance with the laws of France.

Within the limits allowed by the relevant legislative acts, France  shall be designated as a court venue having jurisdiction over all disputes arising out of and in connection with the use of the Site and the materials available on the Site.

If any provision of these Terms is or becomes invalid, other provisions shall remain in force.